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CONGRATULATIONS: YOU’VE BEEN ENDORSED BY THE CUSTOMER SATISFACTION INSTITUTE!
What Makes Our Endorsement Special?
With Customersatisfaction.com you don’t have to compete against rivals to qualify for our approval. You’ll never see complaints about your company posted at our site. You don’t have to fear being bashed by low scores (often rigged by your competitors) that are given undue weight at other venues, such as Yelp and BBB. In fact, our endorsement is used to rebut and blunt the impact of unfair ratings issued elsewhere.
Our value proposition is clear and simple:
When we endorse you for your excellence in achieving customer satisfaction more people choose to do business with you. They do it faster, with fewer hassles and at a lower marketing cost than ever before.
It is a huge competitive advantage to bolster initial customer confidence. It sprinkles gold dust across your enterprise. Anticipating they will be treated well encourages prospects to say yes faster with less handholding. Your sales reps need to make far fewer follow-up contacts to close deals.
Service reps will field fewer suspicious, nervous and hostile questions. This reduces misunderstandings and fatigue. Staffers stay energized and motivated.
By signaling customer satisfaction you enhance employee satisfaction. Company pride improves. Turnover decreases. Recruitment costs go down.
When you can say: “We’ve been endorsed by Customersatisfaction.com,” this is a seal of approval. It says you’ve been formally vetted and have passed scrutiny.
We show you how to leverage your Customer Satisfaction laurels, in conversations, marketing materials, emails, and at your web site.
Research says highly credible 3rd party testimonials, such as ours, are far more influential than statements you make about yourself. They’re more durable and reliable than posted references and quotes, which become diluted as memories fade, gratitude withers, and reference sources become dated.
How Do You Earn Our Approval, Endorsement, and Recommendation?
It’s very straightforward. We evaluate your current customer facing policies, processes and results. If they meet the standards, we can issue awards within a matter of days. If they are below standard in vital areas of performance, we’ll bring these deficiencies to your attention. You can then elect to close the gaps with our consulting and training assistance.
You Need A Competitive Edge: A Difference That Makes A Difference.
Apart from their other serious shortcomings, ratings firms have become victims of their own success. One famous entity has been around for more than 100 years and its name doesn’t evoke the credulity it had 25 or 50 years ago. It gives almost all companies in certain industries the identical A or A+ rating, making them indistinguishable. If everybody is the same, no one stands out and there is no competitive advantage.
Precisely because our endorsements are rare, they are more highly valued.
They are a difference that makes a difference in building your stature and results.
Let’s talk about putting your Customer Satisfaction endorsement front and center in your business.
Direct your inquiry to Dr. Gary S. Goodman at [email protected].
With Customersatisfaction.com you don’t have to compete against rivals to qualify for our approval. You’ll never see complaints about your company posted at our site. You don’t have to fear being bashed by low scores (often rigged by your competitors) that are given undue weight at other venues, such as Yelp and BBB. In fact, our endorsement is used to rebut and blunt the impact of unfair ratings issued elsewhere.
Our value proposition is clear and simple:
When we endorse you for your excellence in achieving customer satisfaction more people choose to do business with you. They do it faster, with fewer hassles and at a lower marketing cost than ever before.
It is a huge competitive advantage to bolster initial customer confidence. It sprinkles gold dust across your enterprise. Anticipating they will be treated well encourages prospects to say yes faster with less handholding. Your sales reps need to make far fewer follow-up contacts to close deals.
Service reps will field fewer suspicious, nervous and hostile questions. This reduces misunderstandings and fatigue. Staffers stay energized and motivated.
By signaling customer satisfaction you enhance employee satisfaction. Company pride improves. Turnover decreases. Recruitment costs go down.
When you can say: “We’ve been endorsed by Customersatisfaction.com,” this is a seal of approval. It says you’ve been formally vetted and have passed scrutiny.
We show you how to leverage your Customer Satisfaction laurels, in conversations, marketing materials, emails, and at your web site.
Research says highly credible 3rd party testimonials, such as ours, are far more influential than statements you make about yourself. They’re more durable and reliable than posted references and quotes, which become diluted as memories fade, gratitude withers, and reference sources become dated.
How Do You Earn Our Approval, Endorsement, and Recommendation?
It’s very straightforward. We evaluate your current customer facing policies, processes and results. If they meet the standards, we can issue awards within a matter of days. If they are below standard in vital areas of performance, we’ll bring these deficiencies to your attention. You can then elect to close the gaps with our consulting and training assistance.
You Need A Competitive Edge: A Difference That Makes A Difference.
Apart from their other serious shortcomings, ratings firms have become victims of their own success. One famous entity has been around for more than 100 years and its name doesn’t evoke the credulity it had 25 or 50 years ago. It gives almost all companies in certain industries the identical A or A+ rating, making them indistinguishable. If everybody is the same, no one stands out and there is no competitive advantage.
Precisely because our endorsements are rare, they are more highly valued.
They are a difference that makes a difference in building your stature and results.
Let’s talk about putting your Customer Satisfaction endorsement front and center in your business.
Direct your inquiry to Dr. Gary S. Goodman at [email protected].
Awards and Certifications Conferred by CustomerSatisfaction.com
Great customer service and effective sales practices deserve recognition and honorable mention.
This is especially important when business-degrading sites on the Internet erode trust and confidence.
There are three levels of Customersatisfaction.com awards:
Approved, Certified, and Recommended.
This is especially important when business-degrading sites on the Internet erode trust and confidence.
There are three levels of Customersatisfaction.com awards:
Approved, Certified, and Recommended.
Silver Level:
APPROVED BY
CUSTOMERSATISFACTION.COM
You have confidence in your current methods and processes and believe they reach a level of effectiveness warranting recognition. Your company commits to the Customer Satisfaction Code of Ethics. It agrees to follow customer friendly and customer effective dispute resolution procedures. Existing procedures have been submitted to and evaluated by CustomerSatisfaction.com.
APPROVED BY
CUSTOMERSATISFACTION.COM
You have confidence in your current methods and processes and believe they reach a level of effectiveness warranting recognition. Your company commits to the Customer Satisfaction Code of Ethics. It agrees to follow customer friendly and customer effective dispute resolution procedures. Existing procedures have been submitted to and evaluated by CustomerSatisfaction.com.
Gold Level:
CERTIFIED BY
CUSTOMERSATISFACTION.COM
You have confidence in your current methods and processes and believe they reach a level of effectiveness warranting recognition. Your company commits to the Customer Satisfaction Code of Ethics. It agrees to follow customer friendly and customer effective dispute resolution procedures. Existing procedures have been submitted to and evaluated by CustomerSatisfaction.com.
Additionally, your company’s practices and policies have been monitored and confirmed by CustomerSatisfaction.com.
CERTIFIED BY
CUSTOMERSATISFACTION.COM
You have confidence in your current methods and processes and believe they reach a level of effectiveness warranting recognition. Your company commits to the Customer Satisfaction Code of Ethics. It agrees to follow customer friendly and customer effective dispute resolution procedures. Existing procedures have been submitted to and evaluated by CustomerSatisfaction.com.
Additionally, your company’s practices and policies have been monitored and confirmed by CustomerSatisfaction.com.
Platinum Level:
RECOMMENDED BY
CUSTOMERSATISFACTION.COM
You have confidence in your current methods and processes and believe they reach a level of effectiveness warranting recognition. Your company commits to the Customer Satisfaction Code of Ethics. It agrees to follow customer friendly and customer effective dispute resolution procedures. Existing procedures have been submitted to and evaluated by CustomerSatisfaction.com. Additionally, your company’s practices and policies have been monitored and confirmed by CustomerSatisfaction.com.
Your company’s personnel and management have been directly trained in CustomerSatisfaction.com’s best practices and world-class techniques. These have been successfully assimilated into everyday use and are actively monitored, measured, managed, and continuously improved.
RECOMMENDED BY
CUSTOMERSATISFACTION.COM
You have confidence in your current methods and processes and believe they reach a level of effectiveness warranting recognition. Your company commits to the Customer Satisfaction Code of Ethics. It agrees to follow customer friendly and customer effective dispute resolution procedures. Existing procedures have been submitted to and evaluated by CustomerSatisfaction.com. Additionally, your company’s practices and policies have been monitored and confirmed by CustomerSatisfaction.com.
Your company’s personnel and management have been directly trained in CustomerSatisfaction.com’s best practices and world-class techniques. These have been successfully assimilated into everyday use and are actively monitored, measured, managed, and continuously improved.
CONTACT US TODAY ABOUT PARTICIPATING IN OUR RECOGNITION PROGRAM
Here’s what we know about truly satisfied customers:
- They’ll buy from you again, today, when approached properly. If this isn’t possible, they’ll signal their desire to buy again by emitting three, utterly reliable and measurable behaviors. We were the first team to identify these behaviors and to develop a communication process for reliably turning positive regard into today’s new profits.
- Satisfied customers make themselves available to you promptly, when you contact them. They purchase again with minimal time invested, persuasion, and expense. According to Harvard research, they are six times less costly to sell than new customers.
- Satisfied customers multiply themselves by gladly recommending you to friends, family, associates, and leaders. They defend you and your brands, and they are willing to weather temporary setbacks and disappointments without defecting. Their good will is an enduring asset and adds substantial value to your business.
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Contact us today, to start a conversation about how we can help you to build meaningful differentiation and additional profits.
